Contacts
This is the Pharma Test Team.
We are here for you, the customer, and we will do our best
to make sure that you get what you want when you want it
and to be there when you need us.
We are not all perfect, but we will do our best for you,
wherever you may be in the world.
Thanks for choosing us as your partner in Pharmaceutical
product analysis.
Pharma Test Apparatebau GmbH
Siemensstrasse 5
63512 Hainburg
Telephone: +49 61 82 95 32 600
Telefax: +49 61 82 95 32 650 |
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| Name: |
Franz Fähler |
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The Boss |
| Vital
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He has expressly stated that
he doesn't want any information disclosed about
either his age or bank account details. So we
can safely say that he is over 21 and has no money!
Pretty hot tennis player and football fan. Likes
Italy, and more importantly, Italian food and
has been known to "parlare un pocco Italiano…Ehh!".
Has a good sense of humour (which he really needs!!)
and has a good repertoire of very risqué
jokes. Not a big fan of Burger King. |
| Update 2005: |
Has allowed me to mention that he has put on only a few pounds (even less kilos) since this first went into print. Has managed to maintain a good sense of humour, despite Hr. Schroeder being the Chancellor for the last 4 years. The jokes have only improved!! Looking forward to Angi’s time in Office. Still looks in pretty good shape (especially when compared to the writer!!). He is hoping to retire to Italy, but still takes a really positive part in the often lively management discussions. |
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| Name: |
Petra Fähler |
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Function: |
Accounts and Personnel |
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Is quite good friends with
the Boss. Has a small dog called Aliz. Keeps a
close eye on our agents and customers to make
sure they pay on time. This can be a hard job,
but somebody has to do this. Most often heard
to say: "where are your expenses?" and
"you want how much money !**??!". Also
a good tennis player which is quite good practise
for running after the people who owe us money. |
| Update 2005: |
Still playing tennis and one of the fittest members of the company. Shows how hard she has had to run after people for money. Won the local tennis championship last year which she assures me was easy. So how old were the other competitors?!! Oops! No more expenses for you, dear writer!! |
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| Name: |
John Burmicz |
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Marketing & Sales |
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A true European. Very Conservative.
This is why he works in Germany and not in England.
Is Ryanair's best customer, and can be seen regularly
at Frankfurt Hahn Airport and judging by the size
of his suitcases, is trying to provide an export
drive for German wine, single handed, much to
the satisfaction of his wife, who badly needs
the anaesthetic. She teaches, and needs all the
help that she can get. Also known as DJ and SJ
and some other names which we cannot print. Not
a Tony Blair fan. |
| Update 2005: |
Where should I start? He has given up with Ryanair almost completely owing to the desperate lack of either ice or lemon for the very expensive Gin and Tonic which they dish up on their flights. Which civilised person would have his G&T warm….perhaps Mr. O’Leary (the Ryanair CEO) should be forced to fly on a Ryanair Flight and made to drink only warm G&T. Now flies with Lufthansa or BA from the real Frankfurt (am Main) and not Frankfurt France (Hahn). Now also looks after the UK office. After much neglect, the UK is looking good for business!! Has also has area responsibility for North America (USA and Canada), Iceland (only in Spring and Autumn!!), UK , Ireland, Malta, Mexico and Puerto Rico as well as special product responsibility for WHT (really nice instrument!). |
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| Name: |
Josef Porbadnigk |
| Job
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Technical Director |
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Lives on Gauloises (Blondes)
and Coke (brown stuff in a bottle and not the
white powder). Spends a lot of time ironing out
"bugs" in other people's software: has
been known to stay all night to solve a problem.
Says you can easily remember his name: Poor, Bad,
Nick. Funny, I thought that his name was Josef.
He really uses Nick as an alias to confuse people
who call up with difficult questions. If you visit
us and do not smoke, don't worry. You will learn
how to live without Oxygen after about two days
or so, sitting in his office. Does not like Billy
Gates much. |
| Update 2005: |
Well Josef has had a valve replacement in his personal pump (heart) and is now back under full steam. He does not smoke as much and is taking life a bit easier (from time to time). Has to take about 10 tablets a day however, so he seems to be supporting the industry that we service pretty well, I would say!! He also smokes lighter cigarettes which is good for all of us here as we are all feeling the benefit, especially when discussing software issues in his office!! Now the air is clearer we can all find the kitchen more easily without getting lost on the way. We also never realised that the car park was actually so large. |
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| Name: |
Knut Völp |
| Job
Function: |
ISO Quality Control Officer
/ Service Manager |
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A keen musician. Knows which
end of soldering iron gets hot. This secret he
guards very carefully. This is why he is also
the Service Manager. Knows all that you need to
know about ISO 9001, so is really a sad boy who
needs to get out more often. Has responsibility
for making sure that we all stick to the ISO rules…..no
short cuts!! |
| Update 2005: |
Has now taken up playing the bass guitar which really has depressed the neighbours, no end. Not that he hears the complaints, you understand!! Is always putting together a new (19”) rack of amplifiers and sound processors. Has his own studio at home. Is still in charge of the ISO implementation which seems to get longer and longer every year. As we all know, GMP no longer stands for Good Manufacturing Practise, but more like Give Me Paper!!
Has now changed his car to a very large Blue BMW, which, not surprisingly, has a very large engine and countless cylinders!
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| Name: |
Ralf-Ulrich Frese |
| Job
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German Sales |
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Does not play the piano. Says
that his hobbies are his family, cooking and his
job. Looks after our German customers and spends
a lot of time on the road visiting them and persuading
them to buy some more equipment. This is what
we want: go for it!! |
| Update 2005: |
Has had a young son in the meantime and both he and his mother are doing well. Still out on the road, blazing trails to places that we never even heard of!! Keep up the good work. |
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| Name: |
Mastura Sharaf |
| Job
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Order Confirmations and Customer
Enquiries |
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One of Afghanistan's best
exports. Lovely lady with a lovely smile, which
is perhaps not so obvious over the telephone!!
Is very friendly to everyone except those of us
who do not know the part number or those of us
who want to send something to a customer but didn't
raise an internal order!!! Does all of the order
confirmations and raises the internal orders for
all of your orders placed with us. So it is all
her fault. But despite this she is always happy. |
| Update 2005: |
Mastura is still providing high speed quotations and works closely with Mrs Birte Bertram for order processing and order confirmations. Many thanks for this vital job. |
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| Name: |
Birte Bertram |
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Function: |
Quotations, Office Support and Order Processing |
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Birte is a key member of the internal sales team. She and Mrs Sharaf work together and have to suffer more or less the same problems…i.e., the rest of us. So we have two nice ladies in our internal sales team! Despite having to work with the rest of us, she always has a nice smile and is very helpful. Many thanks for your hard work too. |
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| Name: |
Irene Janik |
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Function: |
Shipping things |
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Irene comes originally from Poland and has got a good grip on the Shipping Department. The last person to ask for a location of overdue shipments. This is what he told me to write. She said that anyone with a question about delivery schedules should ask Mr. Ptaschek. She enjoys a good joke and loves going out with her friends. A real party animal I think!! They say that still waters run deep…Anyhow, there is not a form that this lady does not know and she is a dab hand with LOC’s and so on. However, shipping is always a thankless task as people always seem to need their instruments yesterday. So please be kind when asking where your shipments are and she will always get you the best price for your shipping requirements. |
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| Name: |
Andreas Ptaschek |
| Job
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Office Manager |
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Andreas joined us as a trainee some 3 years ago and now became a part of the sales team. He has some experience in the Pharmacy field and so was a natural choice for this position. He is also comes from Bavaria….and lives there with his wife and young child (Jonas, 1.5 years old).
When asked, he describes himself as a bit of a goafer. Go for this, go for that, and so on.
Andreas looks after some purchasing (chasing up suppliers for deliveries), looks after the paperwork for repairs, issues credit notes, checks the paperwork for incoming goods as well as a bit of stock control. Will also arrange express shipments if you need them. Basically, he is the right man in the wrong corner, especially when asked about shipment’s details. Did not want his e.mail address to be made public!! However…..here it is anyway:
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| Name: |
Dr. Dirke Beilke |
| Job
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Dissolution Product Manager |
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Dirk, also known as Dr. Dirk, is part of the new and enlarged Sales Team (commonly known as the Doctor’s Surgery), based at Headquarters here in Hainburg. He has also taken over the area responsibility for France, Spain, Portugal, North Africa (speaks French), S.E. Asia,, China, Korea, Australia and New Zealand. He is very into the promotion of Pharma Test Dissolution Technology and with the arrival of the IDS 1000 as well as a new set of intelligent Fraction Collectors, his job is very intense, but interesting. Also has his own very popular brand of Algex, Chateau Dr. Beilke 2005.
He is also responsible for the production of a lot of our Audio Visual material for customer presentations.
He plays “In-Line Field Hockey” and always has his kit to hand…in the boot of his car; always ready for a good game is Dr. Dirk. He is (according to his friends) a Gourmet Cook and has managed to magically prepare “Guide Michelin” quality dishes from basic ingredients…and using only a microwave!!! Incredible. A real Gastronaut!! A real magician in the kitchen as well as with Power Point presentations. |
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| Name: |
Dr. Michael Kleimann |
| Job
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Dissolution Product Manager |
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Michael, also known as Richard or Herr Claydaman…does not play the piano. Michael is also engaged in the promotion and sales of our Dissolution range of products and services. He is based in our Headquarters, here in Hainburg, and has special area responsibility for Italy, Middle East, Japan, Taiwan as well as South America including Barbados, St. Kitts and the Bahamas (nice work if you can get it).
His wife told me that I should mention that he got married this year; he is still smiling so all must be going well!! Good luck to them both for the future.
He has a good background in Analytical techniques and has specialised in photometric applications including NIR. He also obtained his PhD while under secondment to the QC department at Bayer Pharmaceuticals in Leverkusen. In his own time, off duty, he is also the treasurer of a local football team and is a member of the local (volunteer) Fire Brigade.
Michael is always willing to be of assistance to our friends and customers and always manages to laugh, even under tough conditions. Very keen on the Muppets and especially Dr Bob and Nurse Janis.
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| Name: |
Dr. Wolfgang Seitz |
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Product Manager PAT and Automation |
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Wolfgang is the only co-worker who is brave enough to live in Frankfurt and has what the French refer to as “the choice of Kings”, so a boy and girl. Also known as Dr. Wolle. Since May of this year he has become a member of the Doctors “Crash Team” here in Pharma Test. In fact he placed a sign on the door that we are only open during certain hours in the Doctor’s Surgery (Artzpraxis). He has overcome the “mid-life crisis” as he is over 35. He is currently looking after the PAT area which is certainly of very high interest to those involved in production with built-in Quality Control at every stage. He has also got some area responsibilities such as Benelux, Scandinavia, Eastern Europe and South Africa. He is also responsible for Automation and this means Dissolution with our new WINDISS 32 system.
He has many skills in the IT department and has overseen the introduction of our latest gizmo, the Blackberry. In fact he is the Blackberry King. No wonder everyone is smiling these days. With one of these in your pocket, set to vibrate mode only……the possibilities are endless!!
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| Name: |
Jens Knoop |
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Service Manager |
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Very popular person in the service department. This is because he looks after broken equipment. Can fix almost everything. He has really got a lot of experience with all of our past and present equipment ranges. Is very meticulous and will always stay until the instrument is fixed. On the other hand, he had a new car with a very suspicious colour: it was actually a pink BMW Cabriolet….. This car is also known as the “Ken Mobile”. Haven’t seen Barbie yet however!!
Update 2005: Dear reader, since last we wrote this message, the pink BMW was involved in a very serious accident. Thankfully, Jens was OK. The car was very unwell and a little flat in the front. However, car and driver have since been reunited (after many Euro changed hands) and all is now well in the service department. Jens continues to be one of our most personally requested service people for customer support. A fact of which we are all very proud.
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| Name: |
Stefan Böse |
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Storeman and Packing King |
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Speaks remarkably good French. Often heard to say "Mon Dieu" with feeling when something goes wrong. Actually had a beer with Status Quo when they were in town. Sadly I didn't. Extreme football fan for the local team "Offenbach Kickers", who had been more famous than they are now. Can always come up with the correct carton to pack anything and is a deadly shot with the packing foam gun. A good person to have on your side!!
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| Update 2005: |
Today Offenbacher Kickers is back in League 2 (Second Bundesliga) and Stefan is sitting in row one at each game
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